Pkokbet Terms & Conditions — Read before you start

1Introduction & Applicability

pkokbetWelcome to pkokbet. These Terms & Conditions ("Terms") apply to all users of the pkokbet platform. By registering, logging in, or using any of our services, you are considered to have read and agreed to these Terms.

Pkokbet is an online Sports Betting and casino platform operated for users in Bangladesh. These Terms have been written to ensure all members can understand them with ease. In the event of any linguistic ambiguity, the official English version of pkokbet's Terms shall be considered final.

These terms should be read together with pkokbet's Privacy Policy and Responsible Gaming Policy. pkokbet is committed to full transparency with its members — which is why members are notified ahead of any significant changes.

2Account Registration & Usage

To open an account at pkokbet, you must register using accurate and truthful information. This includes your real name, mobile number, and correct date of birth. If an account is found to have been created with false details, pkokbet reserves the right to close it at any time.

Each individual may hold only one account on pkokbet. Creating multiple accounts is strictly prohibited and will result in all associated accounts being closed, with all balances subject to forfeiture.

• Never share your pkokbet login credentials (password) with anyone.
• You are solely responsible for all activity on your account.
• If you suspect any unauthorized access to your account, notify pkokbet Support immediately.
• Your pkokbet account may not be sold, transferred, or rented to any other person.
• To change your mobile number or email address, please contact pkokbet support.

3Age Verification & KYC Process

The minimum age to open an account on pkokbet is 18. Anyone under 18 is strictly prohibited from using pkokbet's services. pkokbet is committed to protecting minors and makes no exceptions when it comes to age verification.

As part of the KYC (Know Your Customer) verification process, you will need to submit a government-issued ID — a National ID card (NID), passport, or birth registration certificate are all accepted. KYC must be completed before your first withdrawal.

• KYC documents must be clear, legible, and not expired.
• You may be required to submit a photo of your ID along with a selfie.
• Pkokbet aims to complete KYC verification within 48 hours.
• Once KYC is approved, you won't need to go through the process again.
• Submitting incomplete or fraudulent documents may result in your account being permanently closed.

4Betting Rules

Once a bet is placed and confirmed on pkokbet, it cannot be changed or cancelled. Please review the odds and conditions carefully before placing any bet. pkokbet operates betting in accordance with standard market practices.

If a match is cancelled, abandoned, or postponed, pkokbet will determine the outcome of affected bets in accordance with international sports betting rules. In most cases, the original stake will be refunded.

• Pkokbet reserves the right to void any bets placed at abnormal odds resulting from a system error.
• If a bet cannot be confirmed during Live Betting due to an internet connection issue, it will be considered void.
• If there is evidence of match-fixing or unfair advantage, pkokbet may withhold the funds associated with the relevant bets.
• Pkokbet reserves the right to suspend any betting market at any time.
• Pkokbet reserves the right to investigate if an individual member's betting pattern appears unusual.

5Deposit & Withdrawal Terms

Pkokbet accepts deposits via bKash, Nagad, and Rocket. The minimum deposit amount is ৳500. The maximum is subject to pkokbet's current policies. Deposits are typically credited to your account within 5–15 minutes.

KYC verification is mandatory before withdrawals can be processed. pkokbet also ensures that the withdrawal method matches the deposit method — for example, if you deposited via bKash, your withdrawal will be processed through bKash as well. This is in place to prevent money laundering.

• Withdrawals are typically processed within 30 minutes to 4 hours.
• The maximum amount that can be withdrawn in a single transaction is ৳50,000.
• Wagering requirements must be met before any bonus balance can be withdrawn.
• Withdrawals to third-party accounts are not permitted — funds can only be withdrawn to a payment account registered in your own name.
• Withdrawals may be put on hold if your account is suspended or under investigation.

6Bonus & Promotion Terms

Pkokbet regularly offers a variety of bonuses and promotions — welcome bonuses, reload bonuses, voucher codes, cashback, and more. Each bonus has its own terms and conditions, which are detailed on the bonus page.

By claiming a bonus, you agree to comply with the specific terms attached to it. Bonus balances cannot be withdrawn until the applicable wagering requirements have been met. pkokbet reserves the right to void any bonus if misuse is detected.

• The same bonus cannot be claimed twice — even if not explicitly stated.
• Voucher codes must be used within their specified validity period.
• Any attempt to claim the same bonus across multiple accounts will result in all associated accounts being closed.
• Pkokbet reserves the right to modify or cancel any bonus offer without prior notice.
• Different games or betting categories may contribute at different rates toward meeting a bonus wagering requirement.

7Responsible Gaming Policy

Pkokbet believes betting should be a form of entertainment — not a source of financial stress or mental strain. For this reason, pkokbet encourages all members to gamble responsibly. Never bet more than you can afford to lose.

Pkokbet offers a range of Responsible Gaming tools that members can use on their own — including deposit limits, betting limits, session time limits, and temporary or permanent self-exclusion. To use any of these tools, please get in touch with pkokbet Support.

• Never treat betting as a source of income.
• Avoid placing large bets in an attempt to quickly recover losses.
• Do not place bets while under the influence of alcohol or when under emotional stress.
• Once a deposit limit is lowered on pkokbet, it cannot be increased again for at least 72 hours.
• Once self-exclusion is activated, your account cannot be reactivated before the specified period has ended.

8Prohibited Activities

Certain activities are strictly prohibited on pkokbet. Engaging in them may result in account closure, forfeiture of your balance, and legal action where necessary.

• Using or attempting to hack into another member's pkokbet account.
• Using bots or automated software to place bets.
• Attempting to exploit vulnerabilities in pkokbet's system for gain, including arbitrage betting.
• Depositing funds derived from money laundering or illegal sources into pkokbet.
• Threatening or harassing pkokbet staff.
• Attempting to steal or fraudulently access another member's pkokbet account credentials.
• Creating multiple accounts under false identities to claim bonuses.

9Privacy & Personal Information

Pkokbet is committed to protecting your personal information. Your name, mobile number, address, and payment details are used solely to provide platform services. Your data is never sold to third parties.

Pkokbet may be required to share information with relevant authorities or regulatory bodies as required by applicable law. Outside of this, your information is never shared with any third party. For more details, please review pkokbet's Privacy Policy Read.

• Pkokbet uses 256-bit SSL encryption to keep all data secure.
• Your information is stored securely on pkokbet's servers.
• Even after an account is closed, certain information may be retained for a defined period as required by law.

10Changes to Terms & Conditions and Their Effectiveness

Pkokbet reserves the right to update these Terms & Conditions at any time. For significant changes, pkokbet will notify members in advance via email or an in-platform notification.

Continued use of pkokbet after any changes have been made will be taken as your acceptance of the updated terms. If you do not agree with the new terms, you may request to close your pkokbet account.

In case of any dispute or ambiguity regarding these Terms & Conditions, pkokbet's decision shall be considered final. That said, pkokbet is committed to always resolving matters fairly and transparently.